Technician was WONDERFUL! But office customer focus has declined significantly. They used to contact customers to schedule a convenient day and time for service. Now they notify you of your service day and give you no specific time window. How many people can promise they will be home all day to wait for their service?
November 10, 2025
5+++ stars! This has unequivocally been the best experience with a pest control company I've had in my life. I honestly never really had any expectations for pest control beyond just getting the job done. My past experiences have been fine. But Dave Gabriel provided fantastic customer service that was above and beyond. He was so responsive, thorough, and personable. I have a serious critter phobia and having someone who is not only helping solve the problem that's causing you anxiety but brings such a caring, positive, can-do spirit to it was next level. I highly recommend!
September 23, 2025
Dave Gabriel was so great! He is clearly an expert, worked fast, identified issues, offered to come back the next day. So impressed and thankful. He was also great at explaining what was going on and how he was fixing the problem.
September 18, 2025
I cannot say enough great things about Daniel at EnviroCare! From start to finish, he was professional, knowledgeable, and genuinely cared about making sure everything was done right. He took the time to explain each step of the process clearly and answered all my questions with patience and expertise. He goes above and beyond to ensure everything was completed to the highest standard.
September 15, 2025
[Different house, same rating] I am happy to give Dan a 5-star rating because he was exactly the kind of service professional that you want in your home. Dan carefully explained everything he was doing on a first inspection that started my contract. I followed him around and he gave me many tips for keeping pests out and dealing with any that might appear in the future. I am very pleased.
September 8, 2025
I had an amazing experience with Daniel from Envirocare! Not only did he take care of the pest problem quickly and thoroughly, but he also went above and beyond by helping me board up a broken window—completely unexpected and incredibly kind. He was professional, knowledgeable, and genuinely cared about making sure everything was handled properly. I highly recommend this service and truly appreciate the extra effort.
August 30, 2025
Need to say a few words about Dave Gabriel from Envirocare Pest Control. In a world where fewer and fewer people care about their work, Dave stands out as a rare exception. To wit: . He attacks problems with high energy and wants to be sure that all issues are resolved. . He always shows up on time. . He follows up to make sure all issues are resolved. . He is an excellent communicator. . He runs back and forth to his truck when the needs equipment! . He has a great, positive, can-do attitude. We need more Dave Gabriels in the world.
August 19, 2025
I’m so impressed with this company. From the first phone call Dave Gabriel was incredibly responsive, knowledgeable, and knew exactly what to do to quickly resolve the issue. Dave became what I called “my emotional support pest control guy”. I was so freaked out by the thought of mice getting into the house but he immediately identified and fixed the issue. He went above and beyond to stay in contact with me throughout and was so kind and patient when I had tons of questions. I never expected to find this level of customer service and I can’t tell you how relieved I am to find Dave. I can’t say enough about him and this company- hands down I give my strongest recommendation! I would never call anyone else. - Mary (CT)
August 14, 2025
Mr. McDermott was courteous, on time, and explained everything to me. Even better was the fact that he did not treat me like an old lady who hardly knows her name. He was both friendly and professional, a combination hard to find in today's world. I asked him for his business card because it is my intention to recommend him to anyone I know needing his service.
July 30, 2025
Daniel was a complete professional. He was knowledgeable, respectful, and courteous. He was right on schedule and took the time to inform us of what the service was all about. He even thought to move our dogs dish before he sprayed around the house. Thanks Daniel for treating our home like it was your own.
July 7, 2025
This was the first visit for Envirocare. I am in the middle of refurbishing my home. The siding had been removed and we found carpenter ants. Envirocare was able to send Dave out the same week. Dave took the time to explain that he would treat for the ants right then. He would come back when the siding was installed and the house was buttoned up to treat for other pests. This was all part of the original treatment plan and at no additional charge. Very straight forward.
June 27, 2025
Michael always takes great care of us! Our home borders the woods so there are always mice around, no matter what we do. I called Envirocare in the morning on the day of our service to let them know that I needed in indoor removal/treatment as well as the usual quarterly outdoor service. Michael ended up removing MANY mice for us and went above and beyond to put in extra traps. He is always so kind and goes above and beyond. Also, while many of our neighbors are fighting off large ants, our home is ant-free. We could even bring flowers inside!
June 26, 2025
What a wonderful experience from the start! Michelle took care of me on the phone and I was a frantic caller. She was so kind and patient with me. Dave was able to come out right away and I was so grateful with the fast service provided. He was very thorough and explained everything step by step. He kept me calm too. I had one lose mouse in the house and he was great.😊 I highly recommend Envirocare and ask for Dave. He was awesome.
June 17, 2025
We had Anthony come out to get us oriented, and he was amazing. He explained everything and he was so gracious and made himself available for any kind of problem. He also gave us the lowdown on all kinds of critters in the home that we had just purchased. He was great! Because of him, I highly recommend this service.
May 12, 2025
Exceptional Service from Daniel at Envirocare! We are a homeless shelter in Torrington and just switched to Envirocare from another company. All I can say is that I’m so happy we did! I can’t say enough great things about our experience with Envirocare, especially with the technician Daniel. He was prompt, professional, and incredibly knowledgeable. From the moment he arrived, Daniel took the time to explain everything clearly and made sure we felt comfortable with the treatment and maintenance plan. He was thorough in inspecting every corner of the shelter and went above and beyond to ensure the pest issue was completely resolved. It's rare to find someone who takes such pride in their work and genuinely cares about the customers experience. Thanks to Daniel and Envirocare, the shelter is now pest-free and we have peace of mind. Highly recommended!
May 7, 2025